Rachman Nurhakim,
product designer.
Understanding the system first, designing the experience second. I work across product, QA, and technical writing. Trained in informatics. Based in Bandung. Currently shipping documentation, design, and bug triage at PT. Lintas Jaringan Nusantara.
- Located
- Bandung, ID
- Studied
- Informatics, 2024
- Now
- PT. Lintas Jaringan
I came up through informatics, then learned to design through writing, support, and bug triage.
Product-oriented professional with experience across UI/UX, QA, documentation, and user support. Skilled in bridging users and developers, improving system workflows, and delivering user-centered solutions. Currently growing toward a Product Management role.
Today I work across four roles at PT. Lintas Jaringan Nusantara: technical writing and product documentation, IT help desk, UI/UX design, and QA. I also write SEO content freelance and have shipped WordPress sites for clients since 2022.
- Top skills
- Technical support, problem solving, critical thinking
- Strengths
- UX research, A/B testing, journey mapping, SEO writing
- Tools
- Figma, Notion, WordPress, DBeaver, Claude
Currently focused, with a roster behind it.
The featured role bundles four functions at PT. Lintas Jaringan Nusantara into a single product track. Past roles are tucked away in the second accordion.
Skills and Tools Knowledge.
- 01Design
- FigmaWireframingPrototypingUser FlowsUI Systems
- 02Research & QA
- User ResearchA/B TestingJourney MappingManual TestingBug TrackingRoot Cause Analysis
- 03Build
- WordPressHTML/CSSSEONotionPencil Project
- 04Data
- Google AnalyticsSQL (DBeaver)Beekeeper StudioNetnumen U31
- 05Top Skills
- Technical SupportProblem SolvingCritical Thinking